Subtopics

• Continuity of OperationsA two-hundred-page all-hazards plan whose first instruction is to skip the plan and go straight to the appendices.
• Deployable InfrastructureKits built for reproducibility — because a capability has to work in the hands of whoever draws it, not only the person who built it.
• Emergency OperationsSeven hurricane activations as Emergency Coordination Officer, each producing an after-action review that fed back into the architecture.

Applied in

• Consolidated CAD/911 Dispatch System2016–2024Two agencies with separate commands onto one dispatch platform, cutting response times from five to ten minutes down to one to two.
• Data Center Estate and Colocation Program2015–2024Six tiered sites for the city and five external agencies — and a municipal IT department selling colocation against commercial carriers, and winning on engineering.
• JaxReady — Public Emergency Preparedness Platform2012–2024The City's evacuation and flood zone lookup, on mobile and the public web — carried into the emergency public information chain, and tested as critical infrastructure rather than as a website.
• Medical Examiner's Office Enterprise Integration2015–2024Nine subsystems federated through one bus across three sites, with the integration layer itself made redundant.
• Cecil Disaster Recovery Data Center2015–2023Facility and network design for the recovery site — power, cooling and carrier entry as well as what ran inside.
• Reliability Engineering Practice2000–2023A reliability toolchain bought for one utility engagement in 2000, carried into a city estate, and still running twenty-three years later — availability as a computed number rather than a drawn assertion.
• Enterprise Traffic Management Platform2006–2022Sixteen years on a platform chosen for what it could be programmed to do rather than what it did on the day — bought as a server proxy in 2006 and ending as continuity infrastructure.
• E911 Caller Location and Backup Answering Point2013–2021Making the dispatcher see a room instead of a phone number — then building a second answering point so the dispatch center was not a single point of failure.
• Emergency Operations Center Activations2006–2021Seven activations keeping public-safety and EOC systems available under hurricane conditions — in Logistics from 2006 and as the division's Emergency Coordination Officer from 2008 — with each after-action review fed back into the architecture.
• Disaster Recovery Validation and Application Tiering2020Criticality bound to recovery objectives in an instrument rather than a narrative, and a definition of "tested" that the estate could not yet meet — reported rather than softened.
• ITD Continuity of Operations Plan2007–2016A two-hundred-page all-hazards continuity plan whose first instruction is to skip the plan and go straight to the appendices.
• Fort Stewart Mobile Disaster Recovery Fleet2003–2004A fleet of vehicles able to deploy across Georgia during disasters and operate where fixed infrastructure was gone.
• JEA Utility SCADA and Redundant Control Sites2000–2004SCADA across 24 treatment plant sites on a SONET and ATM core — water and wastewater engineered as separate systems, with the control network separated from the corporate one two decades before the industry had a name for it.
• Emergency Operations Center Wireless Network2000–2003A fault-tolerant Motorola wireless network built specifically for EOC use during natural disasters.
• Florida National Guard Continuity of Operations Plan2001–2003The first COOP of the career — the discipline carried forward into the City of Jacksonville plan a decade later.

Through subtopics

11 further projects reference a subtopic of this entry rather than the entry itself.

• Security Posture, Incidents and Federal Liaison2012–2024Working directly with the City's Chief Security Officer on posture, governance, attacks and breaches — and alongside Homeland Security and the FBI when an incident reached that far.
• Ed Ball Hearing Room — Backup Council Chambers2022–2024A committee room specified to run a City Council meeting if the Chamber were unavailable — which makes it a continuity facility for the legislative body, not a meeting room.
• First Coast Radio System2000–2024Regional shared public safety radio across three system generations — original, retrofit, and full P25 replacement.
• Enterprise GIS Platform2006–2023Seventeen years of architecture authority over the City's geospatial estate — and the record of it is a capacity and availability record rather than a mapping one.
• NFL Stadium Cybersecurity Review2022–2023A league Internal Audit assessment of the city-owned stadium against the Department of Homeland Security's stadium cybersecurity guidelines, reaching the building's control systems as much as its enterprise IT.
• Enterprise Audiovisual-over-IP Fabric2005–2023Five sites on one fabric across eighteen years — Council, the Emergency Operations Center, the Ed Ball backup rooms, the Cecil Field backup 911 facility and a youth services agency — so a room stopped being a closed system.
• Fire & Rescue Mobile Gateway and SD-WAN Overlay2012–2023Three hundred apparatus turned into routed nodes on the enterprise network — dual carriers on private APNs, head-ends behind two providers, and a zero-trust overlay behind a firewall virtual system built for the fleet.
• Republican National Convention — National Special Security EventJune – October 2020Critical Infrastructure Subcommittee for a national special security event relocated to the city eight weeks into planning — first-responder mobility, venue design, carrier redundancy, and federal sensors landed on a municipal estate.
• The SHA-2 Migration That Reached Dispatch2014A routine certificate renewal that broke a live estate through its oldest endpoints, stopped station alerting in seventy-plus fire stations, and was resolved by deliberately keeping one service weak.
• Super Bowl XXXIX Surveillance Network and Command Center2004–2005The transport and command center behind the video surveillance estate for the 2005 Super Bowl — evaluated, architected and overseen by the same person, deliberately.
• SOCOM Transportable Wireless Kit2003–2004A two-site voice, video and data package over a point-to-point link where no fixed infrastructure existed.

Career

• Founder and Principal Consultant · Young Tech Systems, LLC2021–present
• Chief Systems Engineer · StorComm, Inc.1997–1999

Documents

• ITD Continuity of Operations Plan2009Two hundred pages, all-hazards, sole author. Aligned to the county emergency management plan and built on Incident Command System doctrine.

Attested by

• Emergency Management Training2006 · undefinedNine courses taken in 2006, two years before the Emergency Coordination Officer designation they led to — the Incident Command System sequence through ICS-400, two continuity courses, and the Florida state academy.

See also

• Continuity of Operations
• Data Center Architecture
• Data Center Facility Design
• Physical Path Diversity
• Public Emergency Information Platforms
• Reliability Engineering