Documents
Written work — white papers, reference designs, runbooks and curriculum. Anything originally produced for a client appears here only in generalised form.
- Consolidated Dispatch CJI Boundary DesignThe criminal justice information boundary through the CAD/911 platform, reviewed with the Florida Department of Law Enforcement across thirty-five revisions.
- IT Cost Modelling and Chargeback for Local GovernmentConference presentations to Florida jurisdictions on moving from pooled cost allocated by PC count to consumption-based chargeback.
- Customer Billing System Process DocumentationThe end-to-end process behind the city's IT chargeback platform, spanning sixteen functional lanes and eight systems of record. Co-authored.
- Enterprise Multi-Tenant Firewall ArchitectureTwenty-six revisions over its life. Palo Alto Networks asked repeatedly to publish it as a vendor white paper; the answer was no every time.
- Duval County Courthouse Network Design262 pages at revision 16 by the time it was executed — the document a live court relocation to a fixed date ran on.
- Enterprise Security Committee CharterThe charter for the body that served as the city's enterprise architecture review board — written so its chair could be outvoted. Revision 5.0.
- ITD Continuity of Operations PlanTwo hundred pages, all-hazards, sole author. Aligned to the county emergency management plan and built on Incident Command System doctrine.
- Transportable Wireless Kit DesignRev 01, November 2003. A two-site voice, video and data package built for reproducibility rather than for one deployment.