Owned portfolio planning and investment prioritization against a $48M to $62M annual technology budget, building the TCO and ROI models that measured business value. Recommendations were presented as options and trade-offs with measurable success criteria, and defended in public.
Served as subject-matter expert for the creation and analysis of technology RFPs — Florida LambdaRail gigabit internet, the Fire and Rescue circuit upgrade, and the automatic vehicle location replacement. Writing the requirement well is most of getting a usable answer back; evaluating the responses honestly is the rest.
The St. James Building wireless deployment went further than subject-matter expertise: specification, bid, vendor selection and delivery oversight, with a measurable coverage floor and the remediation cost for any gap carried by the vendor who promised the number.
Managed carriers, vendors, consultants and contractors across the portfolio, including procurement policy and standards for infrastructure hardware, software and services. At NRI North America, the same commercial fluency ran the other way: advising senior stakeholders on technology investment and build-versus-buy, and translating architectural trade-offs into commercial terms.
Subtopics
- IT Cost Modeling & ChargebackA full technology budget allocated across every agency by measured consumption rather than negotiation — designed in 2012, first implemented in 2013, owned for eleven budget cycles.
Applied in
- Client Architecture Portfolio88 numbered engagements across two years, twenty-plus live at any moment, across healthcare, manufacturing, financial services and the public sector — the inverse of nineteen years inside one estate, and a different problem.
- Diversified Industrial ManufacturerBusiness-unit and data center assessments, automated discovery and network assurance, an enterprise architecture review, and integration across two acquisitions.
- Vendor and Partner ProgramSeven technology and service partners brought in across two years for capability the practice did not have or could not scale, with a formal manufacturer specialization track behind it.
- Municipal Infrastructure Assessment to RFPAn infrastructure assessment for a town government, scoped from the start to become the foundation of its own procurement rather than a proposal for follow-on work.
- Architecture by InfluenceA CIO's instruction — manage by influence rather than by headcount — and the fourteen years of practice built on it, in an estate where nothing could be mandated anyway.
- Architecture Review BoardThe successor governance body, and the first with a budget attached — a five-to-ten year capital plan rather than a rolling list of purchases.
- CBM Cost Model and Customer Billing SystemA full technology budget allocated across every agency by measured consumption rather than negotiation — designed in 2012, first implemented in 2013, owned for eleven budget cycles.
- Citywide Network Total Cost of Ownership StudyA weighted scoring instrument for a manufacturer standard ahead of a refresh — which earned itself within three weeks, when a reseller's savings claim turned out to be priced against the wrong baseline.
- Enterprise AI Readiness AssessmentTwo years of technology review and systems analysis on where AI could fit a consolidated city-county government — and, as often, where it could not yet be defended.
- Data Center Estate and Colocation ProgramSix tiered sites for the city and five external agencies — and a municipal IT department selling colocation against commercial carriers, and winning on engineering.
- Enterprise Architecture ProgramThe EA practice itself — business, information, technical and solution viewpoints, with strategy, assessments and multi-year capability roadmaps for a platform shared by agencies that answered to different elected officers.
- Enterprise Technology Budget ProgramA $48M to $62M annual technology budget, built and defended in public across thirteen cycles for a consolidated city-county government.
- Holographic Display EvaluationEmerging display technology assessed on a borrow-before-buy basis, closed as a zero-dollar equipment evaluation award.
- The Capital Project Evaluation MatrixThe weighted scoring instrument behind the City's technology capital funding — and the single workbook built in March 2009 that was still deciding a security product purchase fourteen years later.
- FLGISA Cost Model ProgramTaking the City of Jacksonville's IT cost modeling, chargeback and allocation approach to peer jurisdictions across multiple conference years.
- St. James Building WirelessBuilding-wide wireless for City Hall, specified as a measurable coverage floor with heat maps as acceptance and the remediation cost carried by whoever promised the number.
- Rosen Hotels BBSM Custom DevelopmentGuest transaction, port hopping and cross-property rates built in the Cisco BBSM SDK — and closed by telling the customer to wait for the next release.
Through subtopics
6 further projects reference a subtopic of this entry rather than the entry itself.
- Enterprise Asset and Work Management PlatformFifteen years and two titles on a platform carrying several lines of business and two outside agencies — stood up as a governed project, fed from the systems that knew the truth, and split in the chargeback model.
- Citrix Published Application EstateEighteen years, five platform generations and roughly 4,000 billed seats — with a per-seat price an agency could argue with.
- Oracle ERP Program — RFP to Cloud Go-LiveTwelve years from the 2011 request for proposal to a 2020 cloud go-live — the cost model that had to exist first, and a cutover instrumented so neither side could blame the other.
- The Virtual Desktop PositionA decade of evaluation whose deliverable was a refusal — two platforms piloted and closed by change order, and an objection that held for eight years.
- Enterprise Business Intelligence Platform and CapabilityArchitecture authority over the City's analytics platform, held deliberately apart from the group that built the reports — with the capability hired and taught to a published standard.
- Automated Asset Tracking ProgramNine years carrying the asset tracking agenda across two titles, argued on billing accuracy rather than loss prevention — and ending in a position and a scoped proof of concept rather than a deployment.
Career
- Director of Services · Principal Architect · NRI North America (formerly Core BTS)
- Senior Enterprise Architect · Chief Technology Officer · City of Jacksonville
- Founder and Principal Consultant · Young Tech Systems, LLC
Documents
- IT Cost Modeling and Chargeback for Local GovernmentConference presentations to Florida jurisdictions on moving from pooled cost allocated by PC count to consumption-based chargeback.
- Customer Billing System Process DocumentationThe end-to-end process behind the city's IT chargeback platform, spanning sixteen functional lanes and eight systems of record. Co-authored.
See also
Also searched as
- FinOps
- technology business management
- TBM
- showback
- unit economics
- cloud cost management
- vendor risk
- third-party risk
- procurement governance
- RFP
- solicitation
- sole source
A full technology budget allocated by measured consumption at published unit rates — the discipline before the framework and the acronym.