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VoIP & Enterprise Telephony

Voice as a designed service — including survivable local call processing so a building keeps dial tone when the path to the central platform fails.

Also known as VoIP, SRST, IP Telephony

VoIP across the City of Jacksonville estate — 6,000 telephones — and as a component of the Duval County Courthouse and Ed Austin State Attorney’s Office programmes.

The design principle that recurs is survivability at the edge: the courthouse kept local call processing so the building held dial tone if the path to the central voice platform failed, and the SOCOM transportable kit carried survivable remote site telephony with analogue extensions and PSTN breakout so a site kept voice when the span went down rather than losing it with the data.