Designed the City of Jacksonville’s public records request methodology end to end: intake across the citizen service line, the public information office and city staff; triage on whether a request is genuinely a public record and genuinely an IT matter; feasibility assessment; cost estimation and invoicing for the extraction effort the law permits recovering; an approval gate before any data is gathered; and validation before release, with a documented denial path and the requester’s right to narrow and resubmit.
Records law does not care how hard a request is to fulfill, so the process had to make production repeatable rather than heroic.
Subtopics
- Legislative SystemsThe systems a legislative body's own process runs on — where the thing that stops when they fail is a vote, and the fallback for a roll call is paper.
Applied in
- City Council Chamber AV and IT ArchitectureAudio, video, voting and broadcast systems for a chamber where proceedings are a public record — owned for twenty-one years.
- Enterprise AI Readiness AssessmentTwo years of technology review and systems analysis on where AI could fit a consolidated city-county government — and, as often, where it could not yet be defended.
- Ed Ball Hearing Room — Backup Council ChambersA committee room specified to run a City Council meeting if the Chamber were unavailable — which makes it a continuity facility for the legislative body, not a meeting room.
- Enterprise Audiovisual-over-IP FabricFive sites on one fabric across eighteen years — Council, the Emergency Operations Center, the Ed Ball backup rooms, the Cecil Field backup 911 facility and a youth services agency — so a room stopped being a closed system.
- Enterprise Web Filtering and Content SecurityEighteen years and five vendor generations, split two ways between a government workplace and a public library on the same infrastructure.
- Council Chamber ModernizationFour requisitions across eight years to rebuild one chamber — with the vote decoupled from the broadcast, verification moved before the session, and acceptance proven in live proceedings.
- Public Records Request MethodologyThe workflow by which a citizen's request becomes produced records under Florida statute.
- Records Retention and Disposition StandardsClassification, retention and defensible disposition under Florida public records law, across an estate where criminal justice records, patient information, court records and elections data shared one platform.
- Courthouse Trial BroadcastA controlled pooled broadcast out of a courtroom for high-profile trials — four cameras, coax to fiber through four floors, and a request to block cellular data on one antenna node while leaving voice alone.
Career
See also
Also searched as
- records management
- information governance
- eDiscovery
- legal hold
- defensible disposition
- retention schedule
- immutable storage
- WORM