Designed the property management system architecture and integration for Kerzner International’s resort properties, Atlantis in the Bahamas and properties in Mexico among them, tying the wireless network and building systems into the PMS so that guest internet access, and shore power and services for yachts in the marina, could be authenticated, metered and posted to an account.
That included building the walled gardens: the page a customer is presented with first, where they enter their details and are charged before anything else opens up.
Hospitality is an unusual environment to design a network for, because the network is a revenue line rather than an overhead, and a captive guest who cannot get online complains to the front desk rather than to a help desk.
Applied in
- Kerzner International Resort PMS IntegrationGuest internet and marina shore power authenticated, metered and posted to a room account across resort properties.
Career
Attested by
- Cisco BBSM CertificationBuilding Broadband Service Manager — the platform behind hospitality guest access, walled-garden entry pages and billing to a guest account.