Automation multiplies the blast radius of a mistake, so it requires more governance than manual work, not less. The comparative proof of concept built it out on emulated topologies rather than judging it on a datasheet, and closed with a master services agreement.

It is also where the applied AI work started: Claude APIs integrated into orchestration workflows on this platform, worked alongside the vendors rather than on top of a finished product.

Where it appears

Declared on each entry rather than listed here, so this page cannot drift from the work it describes. What each entry named is quoted as it stands, with how much of that project rested on it and what stands behind the claim beside it. The first of those drives the height of the surface above.

NRI North America (formerly Core BTS)

• Diversified Industrial Manufacturer2025–2026Late candidate orchestration platformquoted or evaluated — not operated heredocumented at the time
• Network Orchestration Proof of Concept2025–2026Automation Platformthe project had no deliverable without itdocumented at the time
• Vendor and Partner Program2024–2026Orchestration and automation — the largest of the partner relationshipsthe project had no deliverable without itdocumented at the time

City of Jacksonville

• Infrastructure and Integration Automation2018–2024Orchestration platformthe project had no deliverable without itdocumented at the time